At Lifeline Protect Ltd, we are committed to upholding the highest standards of integrity and professionalism in our role as a mortgage and insurance broker in the United Kingdom. As an appointed representative of Religare UK, we prioritize the best interests of our clients and adhere to the Consumer Duty principles outlined by the Financial Conduct Authority (FCA). Our Consumer Duty Statement reflects our unwavering dedication to providing you with exceptional service and ensuring your financial well-being.
We are duty-bound to act honestly, fairly, and professionally in all interactions with you. Your interests are paramount, and we will always strive to identify and prioritize your specific needs and objectives when offering mortgage and insurance advice.
Lifeline Protect Ltd is committed to providing you with clear and transparent information about our services, products, and any associated costs. We want you to make informed decisions, so we will ensure that all information is presented in a manner that is easy to understand.
Our team of experienced advisors is dedicated to tailoring their recommendations to your unique circumstances. We will take the time to understand your financial goals, preferences, and constraints to provide advice that aligns with your best interests.
Lifeline Protect Ltd is committed to identifying and managing any conflicts of interest that may arise in our business operations. Our aim is to ensure that our advice remains unbiased and focused on achieving your financial objectives.
We understand that your financial situation may change over time. As such, we are dedicated to conducting regular reviews of your mortgage and insurance arrangements to ensure they continue to meet your needs and objectives.
Lifeline Protect Ltd is here to provide you with an accessible and responsive service. Our team is available to answer your questions, address concerns, and provide support throughout your journey with us.
In the unlikely event that you are not satisfied with our services, we have established a clear and effective complaints procedure. We will promptly address any complaints and work towards a fair resolution.
Your financial well-being is of the utmost importance to us. Lifeline Protect Ltd, as an appointed representative of Religare UK, is dedicated to delivering on our Consumer Duty to ensure that your interests are safeguarded at all times. If you have any questions or require further information about our services or the Consumer Duty, please do not hesitate to get in touch with us.
Thank you for choosing Lifeline Protect Ltd as your trusted mortgage and insurance broker.